Question 1

Since dismissing an employee is one of the most difficult tasks a manager can face at work,what are the guidelines a manager should use in a termination interview?

Accepted Answer

These are the guidelines for t...

Question 2

In a brief essay,discuss the four decisions that affect a firm's promotion process.

Accepted Answer

The first decision is whether to base pr...

Question 3

What can diminish the promotion process?

Accepted Answer

A)   rewards
B)   responsibilities
C)   secrecy
D)   job descriptionsE) B) and C)
F) A) and D)

Question 4

The process of advising,counseling,and guiding employees is known as ________.

Accepted Answer

A)   coaching
B)   appraising
C)   assessing
D)   mentoringE) C) and D)
F) A) and B)

Question 5

According to research,the turnover rate is relatively the same across all industries in the U.S.

Accepted Answer

A) True 
 B)False

Question 6

In a career-oriented appraisal,a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs,but the employee is not rated for actual job performance.

Accepted Answer

A) True 
 B)False

Question 7

Jackie is working with a coach to identify her personal skills and interests.Afterwards,she will investigate opportunities that fit her skills and interests and set specific career goals.In which of the following activities is Jackie most likely participating?

Accepted Answer

A)   career management
B)   career development
C)   career planning
D)   job trainingE) B) and C)
F) A) and C)

Question 8

An employer may transfer an employee for all these reasons EXCEPT ________.

Accepted Answer

A)   to vacate a position that is no longer needed
B)   personal enrichment
C)   to find a better fit position for the employee
D)   to give a displaced employee a chance for another assignmentE) None of the above
F) B) and C)

Question 9

A career is the occupational positions one holds at a single organization.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following terms refers to the lifelong series of activities that contribute to a person's career exploration,establishment,success,and fulfillment?

Accepted Answer

A)   performance management
B)   career development
C)   career management
D)   career planningE) A) and D)
F) A) and B)

Question 11

Employers that focus on talent management are primarily interested in retaining ________.

Accepted Answer

A)   educated workers
B)   senior-level employees
C)   mission-critical employees
D)   workers with global experienceE) None of the above
F) A) and D)

Question 12

Apex Carpet has a very high voluntary turnover rate,which executives at the firm want reduced.Which of the following should Apex most likely do first in its attempt to retain top-performing employees?

Accepted Answer

A)   administer attitude surveys to all employees
B)   provide an across-the-board wage increase
C)   evaluate the firm's promotion methods
D)   develop online training coursesE) A) and D)
F) None of the above

Question 13

Based on research studies,which of the following is most likely a true statement about mentoring programs?

Accepted Answer

A)   Traditional mentoring programs are more effective for male than for female employees.
B)   When the mentor and protégé work in different departments, mentoring is more effective.
C)   Protégés have more respect for mentors who work two levels above their own rank in a firm.
D)   Required mentoring relationships are more effective than informal mentoring relationships.E) B) and C)
F) A) and D)

Question 14

Which of the following statements most likely suggests that an employee is engaged?

Accepted Answer

A)   "I work with intensity."
B)   "I take frequent breaks."
C)   "I daydream at my desk."
D)   "I enjoy talking to co-workers."E) A) and B)
F) A) and C)

Question 15

ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees.Which of the following employees most likely needs a mentor?

Accepted Answer

A)   Raj, who is uncertain how to navigate office politics
B)   Jason, who does not perform tasks as quickly as required
C)   Michele, who is experiencing personal problems at home
D)   Haley, who is working and attending graduate school simultaneouslyE) A) and B)
F) A) and C)

Question 16

Which of the following is primarily the role of the manager in an employee's career development?

Accepted Answer

A)   providing career information
B)   seeking development opportunities
C)   providing academic assistance programs
D)   providing accurate performance feedbackE) A) and B)
F) A) and C)

Question 17

As an employer,what is the primary benefit of cutting a high turnover rate?

Accepted Answer

A)   selling stock
B)   saving money
C)   attracting applicants
D)   meeting legal obligationsE) B) and C)
F) A) and B)

Question 18

Which of the following is the organization's role in an employee's career development?

Accepted Answer

A)   providing mentoring opportunities to support growth
B)   participating in career development discussions
C)   providing timely performance feedback
D)   establishing goals and career plansE) A) and B)
F) A) and C)

Question 19

Apex Carpet has a very high voluntary turnover rate,which executives at the firm want reduced.What is the most effective way to retain top-performing employees at Apex?

Accepted Answer

A)   conducting more performance reviews
B)   developing new recruitment strategies
C)   establishing a talent management program
D)   revising the organization's mission statementE) None of the above
F) C) and D)

Question 20

Orion Enterprises wants to provide employees with a Web-based library of career development materials,as well as individual career coaches and career workshops.Which term best describes the program that Orion plans to offer?

Accepted Answer

A)   career organization
B)   vocational training
C)   work sampling
D)   career centerE) A) and B)
F) B) and D)

Exam 10: Employee Retention, Engagement, and Careers

According to research,the turnover rate is relatively the same across all industries in the U.S.

Correct AnswerverifiedShow Answer

Which of the following statements most likely suggests that an employee is engaged?

Correct AnswerverifiedShow Answer

In a career-oriented appraisal,a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs,but the employee is not rated for actual job performance.

Correct AnswerverifiedShow Answer

A career is the occupational positions one holds at a single organization.

Correct AnswerverifiedShow Answer

In a brief essay,discuss the four decisions that affect a firm's promotion process.

Correct AnswerverifiedThe first decision is whether to base pr...View AnswerShow Answer

What can diminish the promotion process?

Correct AnswerverifiedShow Answer

An employer may transfer an employee for all these reasons EXCEPT ________.

Correct AnswerverifiedShow Answer

Which of the following is the organization's role in an employee's career development?

Correct AnswerverifiedShow Answer

ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees.Which of the following employees most likely needs a mentor?

Correct AnswerverifiedShow Answer

As an employer,what is the primary benefit of cutting a high turnover rate?

Correct AnswerverifiedShow Answer

Apex Carpet has a very high voluntary turnover rate,which executives at the firm want reduced.What is the most effective way to retain top-performing employees at Apex?

Correct AnswerverifiedShow Answer

Since dismissing an employee is one of the most difficult tasks a manager can face at work,what are the guidelines a manager should use in a termination interview?

Correct AnswerverifiedThese are the guidelines for t...View AnswerShow Answer

Jackie is working with a coach to identify her personal skills and interests.Afterwards,she will investigate opportunities that fit her skills and interests and set specific career goals.In which of the following activities is Jackie most likely participating?

Correct AnswerverifiedShow Answer

The process of advising,counseling,and guiding employees is known as ________.

Correct AnswerverifiedShow Answer

Employers that focus on talent management are primarily interested in retaining ________.

Correct AnswerverifiedShow Answer

Based on research studies,which of the following is most likely a true statement about mentoring programs?

Correct AnswerverifiedShow Answer

Which of the following is primarily the role of the manager in an employee's career development?

Correct AnswerverifiedShow Answer

Which of the following terms refers to the lifelong series of activities that contribute to a person's career exploration,establishment,success,and fulfillment?

Correct AnswerverifiedShow Answer

Apex Carpet has a very high voluntary turnover rate,which executives at the firm want reduced.Which of the following should Apex most likely do first in its attempt to retain top-performing employees?

Correct AnswerverifiedShow Answer

Orion Enterprises wants to provide employees with a Web-based library of career development materials,as well as individual career coaches and career workshops.Which term best describes the program that Orion plans to offer?

Correct AnswerverifiedShow Answer

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The first decision is whether to base pr...
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These are the guidelines for t...
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