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How does Uber ensure high driver quality?

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Uber drivers undergo a rigorous county, ...

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While unions and hotel chains might not like Airbnb and feel threatened by its offerings, Airbnb is legal in nearly every market worldwide since private citizens are fully empowered to rent property that they own.

A) True
B) False

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Social media profiles can also be used to fight online fraud.

A) True
B) False

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Which of the following is *not* true regarding the competitive dynamics of most sharing economy marketplaces?


A) Ratings represent a switching cost built over time by early participants in sharing economy marketplaces.
B) Late-movers have a substantial advantage in this market since inventory should be cheaper to acquire for those firms that have entered markets more recently.
C) Network effects should grow over time, favoring firms that got a successful, early start over rivals who arrived late doing the same thing.
D) These are two-sided markets.
E) None of the above - all statements are true.

F) A) and B)
G) A) and E)

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While some fear Airbnb is taking jobs away from hotel chains, the firm is also creating jobs and driving demand for a whole array of platform-enhancing services, including photographers, key-exchange coordinators, in-home chefs, house cleaners, and ride-sharing services.

A) True
B) False

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___________ refers to the technology used to integrate Uber with other services, including OpenTable, GoogleMaps, and Spotify.

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API or App...

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Firms in the so-called "sharing economy" fuel more efficient matching of ___________ and __________, lower costs, enable more efficient resource use, and provide a level of reach and services heretofore unavailable

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Describe Uber's API and how network effects play a role in its attractiveness to partners.

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Uber offers an API (application programm...

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Uber's CEO views itself as software platform for shipping and logistics.

A) True
B) False

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Why are sharing economy marketplaces so attractive to consumers?

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Lower search costs. Lots of suppliers in...

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Rent the Runway and Chegg have chosen to purchase their own inventory for rental to customers, rather than relying on inventory provided by participating citizens suppliers. This incurs an additional cost on these firms. Why would they opt to use this model if startup costs are going to be more expensive?

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For some marketplaces, end users simply ...

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Crowdsourcing has a number of benefits, but problems include the potential for bias and discrimination. How can crowdsourced ratings also reflect the crowd's bias and reinforce discrimination.

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Allegations in an Ub...

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