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Sometimes listeners may ask questions at the end of your speech that are unrelated to your talk.By finding a way to gently guide your questioners back to the message you are


A) paraphrasing their question.
B) listening non-judgmentally.
C) staying on message.
D) neutralizing hostile questions.

E) All of the above
F) None of the above

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List six characteristics of effective vocal delivery.

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Effective vocal delivery inclu...

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There is NOT one ideal style of delivery or set of prescribed gestures that is appropriate for all audiences.

A) True
B) False

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True

Given the task of preparing a speech,Susan decides to speak from an outline that can help her sound conversational and spontaneous.She wants to be able to adapt her remarks to the feedback she receives from the audience.She also wants to make more eye contact with the audience.What method of delivery will be best,given Susan's speech goals?


A) memory speaking
B) extemporaneous speaking
C) manuscript speaking
D) impromptu speaking

E) All of the above
F) A) and C)

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Before Cadence delivers her speech,she closes her eyes and pictures herself confidently walking on-stage and delivering her speech in a comfortable,conversational manner.What guideline for effective speech delivery is Cadence following?


A) have realistic expectations
B) practice makes perfect
C) visualize success
D) be well rested

E) A) and B)
F) A) and D)

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When a speaker reads a speech from a written text,he/she is practicing _____ speaking.

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Gestures that add meaning to your verbal message are known as ______ gestures.

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According to ______ theory,a speaker should pay attention to how emotions are communicated when delivering a speech because people tend to "catch" the emotions of others.


A) emotional contagion
B) nonverbal expectancy
C) communication delivery
D) verbal expectancy

E) A) and D)
F) C) and D)

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Explain the four methods of speech delivery and list the advantages and disadvantages of each.

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Manuscript-reading from a prepared text....

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Emotional contagion theory suggests that people tend to "catch" the emotion of others.

A) True
B) False

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How long before your speech performance should you finish drafting your speech outline?


A) at least two weeks before
B) at least two hours before
C) at least five days before
D) at least two days before

E) A) and B)
F) C) and D)

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D

In her speech,Kelsey says,"How many of you have ever donated money to causes that support the homeless?" as she extends the palms of her hands toward the audience to invite a response.Kelsey's nonverbal communication serves what function?


A) emphasizing
B) repeating
C) regulating
D) substituting

E) A) and B)
F) A) and C)

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Without uttering a word,an audience can be quieted by holding up the palm of your hand to calm a noisy crowd.This is the nonverbal function of


A) repeating.
B) contradicting.
C) substituting.
D) complementing.

E) B) and C)
F) B) and D)

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Tameka works for a transportation logistics company and is delivering a presentation to executives from a Japanese shipping company.What should she do to adapt to her audience?

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Tameka should avoid an ethnocentric mind...

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Research suggests that one of the best predictors of the effectiveness of a speech is


A) the amount of time you spend preparing and rehearsing it.
B) the amount of experience you have with the speech topic.
C) your familiarity with the audience.
D) the amount of external noise present during your delivery.

E) All of the above
F) B) and D)

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A

We usually believe verbal messages because they are more difficult to fake.

A) True
B) False

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When asked to deliver a speech at the last moment,the type of delivery style you will use is


A) extemporaneous.
B) manuscript.
C) impromptu.
D) memorized.

E) A) and C)
F) B) and C)

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Audience members from ______ tend to expect less immediacy.


A) the United States
B) Canada
C) Japan
D) Mexico

E) A) and B)
F) None of the above

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When a speaker delivers a speech from a written or memorized speech outline without having memorized the exact wording of the speech,he/she is practicing _____ speaking.

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When a speaker uses appropriate levels of eye contact,moves purposefully,and smiles while talking,the speaker is engaging in _____ behaviors.


A) delivery
B) immediacy
C) concurrence
D) denotative

E) A) and B)
F) A) and C)

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