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In a revenue cycle with proper controls,the ________ who reports to the ________,is not involved in any cash handling activities.


A) accounts receivable clerk; treasurer
B) accounts receivable clerk; controller
C) cashier; controller
D) cashier; treasurer

E) None of the above
F) A) and C)

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Discuss ways in which technology can be used to streamline cash collections.

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Answers may include the following points...

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The least effective control for preventing an organization from processing fraudulent credit memo is to


A) match each credit memo with a receiving report.
B) require approval for each credit memo by the credit manager.
C) reconcile total of credit memos to total debits posted to customers' subsidiary ledgers.
D) sequentially prenumber all credit memos and perform a sequence check at the end of each day.

E) A) and D)
F) A) and C)

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A document typically encountered in the revenue cycle that is both an output document and a source document is the


A) sales invoice.
B) customer purchase order.
C) sales order.
D) packing slip.

E) A) and B)
F) A) and C)

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Regularly reviewing an accounts receivable aging report can help management do what?


A) identify customers who have not purchased anything lately
B) determine whether changes are needed in the firm's credit policies
C) improve the speed which customers make payments
D) determine whether the firm's pricing policy is effective

E) A) and B)
F) A) and C)

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According to generally accepted accounting principles,a sale is recognized when


A) cash is received from the customer.
B) inventory is removed from the warehouse.
C) inventory becomes the legal property of the customer.
D) a sales order is approved by sales,inventory control,and credit departments.

E) A) and B)
F) A) and C)

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What is a typical procedure for processing sales orders from new customers or customers making a purchase that causes their credit limit to be exceeded?


A) General authorization to approve the order is given to sales clerks.
B) Specific authorization must be granted by the credit manager.
C) The sale should be rejected.
D) The sales clerk should order a report from a credit bureau before approving the order.

E) A) and D)
F) A) and B)

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A company uses the method for tracking accounts receivable where customers pay according to individual sales invoices.This describes the ________ method.


A) monthly statement
B) open-invoice
C) balance forward
D) cycle billing

E) B) and C)
F) None of the above

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A(n) ________ system prepares and mails monthly statements to customers throughout the entire month,instead of just at the end of the month.


A) continuous
B) open-invoice
C) cycle billing
D) balance forward

E) A) and B)
F) B) and C)

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Research suggests which of the following is key to improving total customer satisfaction?


A) price of product
B) speed of shipping
C) quality and nature of customer contact after the sale
D) quality and nature of customer contact before the sale

E) C) and D)
F) B) and D)

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Describe four threats in the revenue cycle and identify appropriate controls for each threat.

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A way to incorporate the advantages of Electronic Data Interchange with the Electronic Funds Transfer is


A) Financial Electronic Data Interchange.
B) e-commerce.
C) to use procurement cards.
D) an electronic lockbox.

E) A) and B)
F) A) and C)

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Which is the best control to prevent invoicing customers for more than the actual quantity shipped?


A) Use the information from the sales order to prepare the sales invoice.
B) Use the information from the packing slip to prepare the sales invoice.
C) Use the information from the bill of lading to prepare the sales invoice.
D) Use the information from the picking ticket to prepare the sales invoice.

E) None of the above
F) B) and C)

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A type of business document in which part of the original document is returned to the source for further processing is called a ________ document.


A) feedback
B) returnable
C) closed-loop
D) turnaround

E) A) and B)
F) A) and C)

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It costs ________ times as much to acquire a new customer as it does to make a sale to an existing customer.


A) two
B) five
C) eight
D) ten

E) A) and C)
F) C) and D)

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During the sales order entry process,a ________ is performed to compare the quantity ordered with the standard amounts normally ordered.


A) completeness test
B) redundant data check
C) field check
D) reasonableness test

E) None of the above
F) A) and C)

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Failure to collect cash on credit sales is a threat in the revenue cycle.What controls can be used to help neutralize this threat?

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Both accounts receivable and cash flows ...

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True or False: Shipping efficiency can often be improved by replacing RFID tags with bar codes.

A) True
B) False

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The accounts receivable clerk destroys all invoices for sales made to family and friends and does not record the sales in the accounts receivable subsidiary ledgers.The family and friends usually give the clerk cash as a "thank you." Which procedure will not prevent or detect this fraud?


A) Send monthly statements to all customers with balances owed.
B) Reconcile sales invoices in the billing department to the total debits to accounts receivable subsidiary ledgers.
C) Sequentially prenumber all invoices and prepare a sequence check at the end of each day.
D) Reconcile the accounts receivable control account to the accounts receivable subsidiary ledger.

E) C) and D)
F) A) and C)

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Which of the following is not a threat to the revenue cycle sales order entry process?


A) incomplete orders
B) invalid orders
C) cash flow problems
D) uncollectible accounts

E) A) and D)
F) A) and C)

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