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Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

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Question 31

True/False

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Groupthink is a cohesive group's blind unwillingness to consider alternatives.

A) True
B) False

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Question 32

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While quality is usually improved by using teamwork in an organization, productivity typically suffers because teamwork is time consuming.

A) True
B) False

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Question 33

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When issues causing conflict are trivial, or when emotions are high and cooling off would be helpful, which conflict-handling style is preferable?

Malia told her team that she is moving forward with a change to the bonus structure, despite vocal objections from several team members.Malia is using the ______ conflict-handling style.

When job boundaries are ambiguous, employees are less possessive, and conflict is likely to be minimized.

Performance in the workplace is maximized with a moderate level of conflict.

Define a self-managed team and how its activities may differ from other teams.From what type of team did it evolve?

Which of the following is considered one of the most essential considerations in building a group into an effective team?

Dave sat through the meeting feeling convinced his team was misinterpreting recent marketing research, but he didn't say anything.The team leader was a close friend.Plus, he didn't want to disrupt the team since he perceived himself to be the only one with reservations.Dave's team appears to be experiencing

Describe the stages of group development.For each, discuss what questions the individual asks at that stage, and what the leader should do to facilitate it.

Allowing criticism of ideas helps prevent groupthink.

Groups that make it through storming generally do so because

When resources are scarce, conflict is more likely.

A cross-functional team is staffed with specialists pursuing a common objective.

Which of the following is most likely to be considered an action team?

A team is a small group of people with complementary skills who are committed to a common purpose and performance goals.

The principal by-product of the norming stage of team development is

Jane organized several teachers to discuss the school's interior painting scheduled for summer.They looked at several brands, and heard a presentation by a designer who then helped them choose a color palette to recommend to school administrators.In this instance, the teachers make up a(n)

The conflict-handling style in which a person allows the desires of another to prevail is known as

Another name for functional conflict is productive conflict.