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Three dimensions of supply chain networks are commonly considered by supply chain managers.They are the horizontal structure,the vertical structure,and the:


A) integrated structure
B) matrix structure
C) functional position of the firm
D) horizontal position
E) hierarchical structure

F) None of the above
G) D) and E)

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Describe contract logistics.How does contract logistics affect the efficient deployment of supply chain management?

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With contract logistics,or outsourcing,a...

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Food producers love big boxes because they serve as billboards on store shelves.Wal-Mart wants to change this practice and promises suppliers that their shelf spaces won't shrink even if their boxes do.As a result,some of its vendors have reengineered their packaging.This is an example of _____ integration.


A) relationship
B) social
C) functional
D) operational
E) materials and service supplier

F) All of the above
G) C) and E)

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The goal of a materials-handling system is to handle products as infrequently as possible.

A) True
B) False

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Another name for outsourcing is contract logistics.

A) True
B) False

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Wal-Mart,Inc.has selected nine Bell Buckle products from two of the Company's award-winning brands for placement in its Dallas regional division stores.Because Wal-Mart is the leader,Bell Buckle and its distributors are the follower,and each knows its role(s) ,this is an example of _____ within a channel.


A) a hierarchical relationship
B) role complexity
C) role specificity
D) task ambiguity
E) a functional relationship

F) C) and D)
G) B) and D)

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Which of the following is an example of one of the six types of integration that are sought by firms interested in providing top-level service to their customers?


A) strategic integration
B) hierarchical integration
C) internal operations integration
D) global integration
E) all of the above

F) A) and D)
G) A) and C)

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The order fulfillment process involves all of the following activities EXCEPT:


A) order filling and delivery
B) order processing and document handling
C) materials handling
D) updating account status
E) order generation

F) A) and D)
G) D) and E)

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Which of the following is a key principle of supply chain management that means multiple firms work together to perform tasks as a single unified system,rather than as several individual companies acting in isolation?


A) Pareto principle
B) 80/20 principle
C) systems approach
D) win-win approach
E) integrative approach

F) None of the above
G) A) and E)

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What is the Balanced Scorecard Approach? Briefly describe the elements of this approach and its usefulness in supply chain management.

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The Balance Scorecard Approach is a meas...

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Manufacturers who require suppliers to meet certain environmental standards are implementing green supply chain management.

A) True
B) False

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Compare and contrast the lean,agile,and Leagile supply chain strategies.

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The lean supply chain management strateg...

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ZuTech makes sensitive monitors for measuring exposure to hazardous materials.ZuTech has suffered substantial losses when moving products from the assembly line to the warehouse and shipping docks.ZuTech should consider reducing the number of times an item is moved in the warehouse by installing a(n) :


A) inventory control system
B) materials-handling system
C) safety procedure to manage SKUs
D) order-processing system
E) outsourcing system

F) A) and B)
G) A) and C)

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Whirlpool and Lowe's Every week, Whirlpool and Lowe's have an on-line conference call to discuss what appliances are selling in the stores, and what capacity Whirlpool has to make product. Often, the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's. This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers. However, sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question. It then becomes a question of demand shaping for Lowe's. What promotions, in-store displays, sales incentives, etc. can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way, Lowe's, Whirlpool, and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's. Does high role specificity exist in this relationship?


A) Yes, because there is joint leadership
B) No, because the system used does not allow for measurement integration
C) Yes, because electronic communications reduces delays and errors
D) Yes, because there is relationship integration
E) No, because there is no returns integration

F) A) and E)
G) A) and B)

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The mode of transportation that provides the most accessibility is:


A) pipelines
B) airfreight
C) truck freight
D) water transport
E) railroad

F) B) and E)
G) All of the above

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Distribution managers select different transportation modes based on several distinct criteria.List and briefly define these criteria,and name the best and worst transportation mode for each criterion.

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COST.The total amount a specific carrier...

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Which of the following provides the technological link connecting all of the logistics components of the supply chain?


A) logistics information system
B) materials requirement plan
C) EDI
D) RFID chips
E) distribution resources strategy

F) B) and C)
G) A) and E)

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Which business process supports manufacturing flow by identifying and maintaining relationships with highly valued suppliers?


A) supplier relationship management
B) customer service management
C) product development and commercialization
D) order fulfillment
E) demand management

F) D) and E)
G) A) and C)

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The connected chain of all of the business entities,both internal and external to the company,that perform or support the logistics function is known as the:


A) channel of distribution
B) intermediary link
C) physical distribution integration
D) reseller network
E) supply chain

F) B) and E)
G) D) and E)

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Whirlpool and Lowe's Every week, Whirlpool and Lowe's have an on-line conference call to discuss what appliances are selling in the stores, and what capacity Whirlpool has to make product. Often, the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's. This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers. However, sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question. It then becomes a question of demand shaping for Lowe's. What promotions, in-store displays, sales incentives, etc. can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way, Lowe's, Whirlpool, and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's.Which business process are Whirlpool and Lowe's using when they work together to align supply and demand throughout the supply chain?


A) dependent materials-handling
B) outsourcing
C) warehousing
D) demand management
E) channel rotation

F) A) and D)
G) A) and C)

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