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Conscientiousness is one of the best personality traits for predicting job performance in most job groups.

A) True
B) False

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Schwartz's model organizes values into:


A) six dimensions.
B) a hierarchy.
C) three statistical formulas.
D) ten broader domains.
E) a time line.

F) B) and D)
G) None of the above

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A problem with the utilitarian principle of ethical decision making is that:


A) it focuses on the consequences of our actions, not on how we achieve those consequences.
B) there is no agreement on what activities are of the greatest benefits to the affected.
C) it is difficult to predict the "trickle down" benefits to those people who are least well off in society.
D) it is almost impossible to evaluate the benefits or costs of many decisions.
E) it chooses the option that provides the minimum acceptable degree of satisfaction to those affected.

F) A) and B)
G) None of the above

Correct Answer

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Which ethical principle reflects the idea that people have entitlements that let them act in a certain way?


A) Utilitarianism
B) Individual rights
C) Moral intensity
D) Distributive justice
E) Care

F) All of the above
G) A) and B)

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Intensity refers to the fact that motivation is goal-directed, not random.

A) True
B) False

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Which of the following concepts consists of aptitudes, skills, and competencies?


A) Motivation
B) Personality
C) Values
D) Ethics
E) Ability

F) B) and E)
G) A) and C)

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People with a perceiving orientation are less flexible and effective in their functioning.

A) True
B) False

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Task performance refers to goal-directed behaviors under the individual's control that support organizational objectives.

A) True
B) False

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Which of the following is a domain in Schwartz's model?


A) Personality trait
B) Emotion
C) Conscientiousness
D) Neuroticism
E) Stimulation

F) B) and C)
G) None of the above

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Various studies have reported that specific Big Five dimensions predict:


A) overall job performance.
B) leadership.
C) counterproductive work behaviors.
D) organizational citizenship.
E) all of these.

F) C) and D)
G) A) and E)

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Which of the following is ethics most closely related to?


A) Values
B) Locus of control
C) Myers-Briggs type Indicator
D) Personality
E) Ability

F) A) and B)
G) A) and C)

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People who have high moral sensitivity:


A) tend to have more information about a specific situation.
B) tend to have lower levels of empathy.
C) are always more ethical than people with a moderate or low level of ethical sensitivity.
D) are individualistic and achievement oriented.
E) cannot estimate the moral intensity of an issue.

F) D) and E)
G) A) and B)

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Presenteeism refers to employees who attend work even though their capacity to work is significantly diminished by illness, fatigue, personal problems, or other factors.

A) True
B) False

Correct Answer

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All technical employees at a paper mill take a course on how to operate a new paper-rolling machine.This course will improve job performance mainly by altering employees':


A) aptitudes.
B) role perceptions.
C) motivation.
D) organizational citizenship.
E) learned capabilities.

F) A) and D)
G) None of the above

Correct Answer

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An individual's personality:


A) changes several times throughout the year.
B) is formed only from childhood socialization and the environment.
C) is less evident in situations where social norms, reward systems, and other conditions constrain behavior.
D) does not provide an enduring pattern of processes.
E) is more prominent when rewards for behavior are substantial.

F) C) and E)
G) A) and B)

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Distributive justice is sometimes known as a consequential principle because it focuses on the consequences of our actions, not on how we achieve those consequences.

A) True
B) False

Correct Answer

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Situational factors are working conditions within the employee's control.

A) True
B) False

Correct Answer

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Which of the following refers to a person's beliefs about what behaviors are appropriate or necessary in a particular situation?


A) Natural aptitudes
B) Role perceptions
C) Competencies
D) Locus of control
E) Situational factors

F) A) and E)
G) None of the above

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Several international sales representatives in your organization have faced the murky question of paying foreign government officials under the table in order to do business in other countries.Describe three strategies that the organization should consider to resolve these and other ethical dilemmas for foreign sales representatives.

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First, the company should develop and ma...

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Assisting coworkers with their work problems, adjusting work schedules to accommodate coworkers, and showing genuine courtesy toward coworkers are some of the forms of:


A) role perception.
B) counterproductive behavior.
C) task performance.
D) organizational citizenship.
E) job matching.

F) B) and D)
G) B) and C)

Correct Answer

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