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In order to get hard numbers about specific marketing situations, researchers may perform a survey or use some other form of _____.


A) recall testing
B) secondary data
C) normative influence
D) quantitative research
E) attitude testing

F) A) and B)
G) B) and E)

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A health care provider accessed a government Web site to obtain information about the regions with the highest concentration of senior citizens. The information accessed is an example of secondary data.

A) True
B) False

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Message pretesting is used to help define the product concept or to assist in the selection of target markets, messages, or media vehicles.

A) True
B) False

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_____ is defined as the systematic gathering and analysis of information to help develop or evaluate message strategies, individual promotions, and whole campaigns.


A) Market orientation
B) Brainstorming
C) Market segmentation
D) IMC research
E) Visual merchandising

F) B) and D)
G) C) and D)

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Which of the following statements about the experimental method is true?


A) It enables researchers to monitor consumer activities, typically in their native environments.
B) It helps unearth people's underlying or subconscious feelings, attitudes, interests, opinions, needs, and motives.
C) It is used often for new product and new campaign introductions.
D) It can be conducted by personal interview, telephone, mail, or on the Internet.
E) It enables timely inventory control and accurate point-of-purchase data.

F) A) and D)
G) C) and E)

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What are the disadvantages of in-depth interviews?

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The disadvantages of in-depth ...

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_____ enable(s) researchers to gain insight into both the population whose opinion will be sampled and the subject matter itself.


A) Brainstorming
B) Management myopia
C) Reference groups
D) Qualitative research
E) Centers of influence

F) All of the above
G) B) and E)

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A(n) _____, a posttesting technique, is used to measure a campaign's effectiveness in creating a favorable image for a company, its brand, or its products.


A) inquiry test
B) clutter test
C) attitude test
D) sales test
E) recall test

F) A) and B)
G) C) and D)

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Posttesting techniques include recall tests, attitude tests, inquiry tests, and sales tests.

A) True
B) False

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A researcher from a marketing research agency conducted a study on the food handling practices of an eatery. He discovered that the cooks used the same washcloth to wipe their hands as well as the counter. In addition, he found them tasting the food using their fingers. He determined that strict monitoring was needed to make sure that the cooks complied with sanitary regulations. Which of the following techniques did the researcher use?


A) Experimentation
B) Simulation
C) Observation
D) Manipulation
E) Survey

F) All of the above
G) A) and B)

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What are the disadvantages of pretesting?

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Pretesting helps distinguish strong mess...

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_____, a category of IMC research, is used to diagnose possible communication problems before a campaign begins.


A) Message pretesting
B) Creative concept research
C) Product conceptualization
D) Message posttesting
E) Strategy research

F) A) and B)
G) C) and E)

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Briefly describe nonprobability samples.

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Researchers use nonprobability samples e...

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Which of the following categories of IMC research is used to help define the product concept or to assist in the selection of target markets, messages, or media vehicles?


A) Creative concept research
B) Message pretesting
C) Strategy research
D) Message posttesting
E) Tracking

F) B) and E)
G) A) and E)

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Researchers encounter the halo effect when asking people to rank promotional messages.

A) True
B) False

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A marketing research agency conducted a study to determine the reasons for the decreased sales of a particular clothing brand. Researchers spoke to customers at the clothing store as well as at competitors' stores. This information gathered by the researchers is an example of _____.


A) metadata
B) primary data
C) projective data
D) induced information
E) secondary data

F) B) and C)
G) All of the above

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List the factors that can affect the quality and costs of e-mail surveys.

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The factors that can affect the quality ...

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Researchers often use probability samples because they are easier than nonprobability samples, less expensive, and less time-consuming than other sampling methods.

A) True
B) False

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In a(n) _____, an intensive research technique, a company invites six or more people typical of the target market to a session to discuss the product, the service, or the marketing situation.


A) experiment
B) simulation
C) observation
D) focus group
E) survey

F) All of the above
G) C) and D)

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In terms of IMC research, which of the following is true of the timing of creative concept research?


A) It takes place before creative artwork begins.
B) It takes place before agency production begins.
C) It takes place after possible communication problems have been diagnosed.
D) It takes place after the advertising campaign has run.
E) It takes place after finished artwork and photography.

F) B) and D)
G) A) and D)

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