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Training leads to declarative knowledge, the acquisition of skills and abilities, and the retention of both over time. According to the model of training effectiveness, what other factor does NOT impact a trainee's ability to learn and retain information and knowledge?


A) a trainee's attitude toward his/her job
B) a trainee's "self-belief"
C) a trainee's mental ability
D) organizational effectiveness

E) C) and D)
F) B) and C)

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Core self-evaluation is a personality variable that represents an individual's self-appraisal of his worthiness, competence, and capability as a person.

A) True
B) False

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Learning goals are "process-oriented" and focus on the learning process. Performance goals, on the other hand, are "outcome-oriented goals," thus focusing attention on the achievement of specific performance outcomes.

A) True
B) False

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You have been asked to do a short presentation to your class describing the differences between formal and informal learning. Which of the following points is NOT likely to be included in your presentation?


A) Unlike formal learning, informal learning tends to be highly unstructured.
B) Control over learning outcomes rests with the organization under formal learning processes.
C) Formal learning tends to be tailored to individuals' learning needs much more so than informal learning.
D) Formal learning processes often create time gaps between learning and application on the job.

E) B) and D)
F) B) and C)

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According to the "resource allocation theory," performance of a new task is determined by individual differences in attentional and cognitive resources, the level of complexity of the task, and external environmental factors used to allocate attention across tasks.

A) True
B) False

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False

It has been reported that 70 to 90 percent of what employees learn and know about their jobs is learned through formal processes rather than through informal programs

A) True
B) False

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Peter will be able to graduate from university in four years if he takes 40 university-level courses. This type of goal should be classified as a proximal goal.

A) True
B) False

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If a trainer wants to ensure that she is following the 70-20-10 model, how much formal training should she be providing to employees?


A) 70 percent
B) 20 percent
C) 10 percent
D) 30 percent

E) A) and D)
F) None of the above

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C

Skinner and the behaviourist school of psychology believe that learning is a result of reward and punishment contingencies that follow a response to a stimulus.

A) True
B) False

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True

What additional input must be incorporated into social cognitive theory for observed behaviours to be attempted?


A) self-motivation
B) self-assessment
C) self-regulation
D) self-efficacy

E) None of the above
F) A) and B)

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Which of the following is NOT considered to be part of core self-evaluations?


A) self-esteem
B) conscientiousness
C) general self-efficacy
D) locus of control

E) All of the above
F) None of the above

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A trainee's cognitive abilities influence how much and how quickly a trainee will learn, impacting actual job performance.

A) True
B) False

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According to Kolb, learning style is an individual's preferred ways of gathering, organizing, and thinking about information.

A) True
B) False

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You have been asked to write a short report highlighting key points on how conditioning theory principles may be used in training. Which of the following points is NOT likely to be included in your report?


A) training material should be broken up into logical parts
B) trainees should be rewarded and encouraged throughout the training process
C) generalization means that the conditioned response occurs in circumstances different from those in the training environment
D) trainees should only be rewarded when they are able to generalize concepts learned in the training process

E) All of the above
F) None of the above

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Describe four ways in which organizations can encourage informal learning. Briefly discuss the role that informal learning plays in workplace learning.

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See The Trainer's Notebook 2.1.
• Encour...

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What training conclusions can be drawn for individuals with an internal locus of control?


A) they tend to have lower self-efficacy for training
B) they tend to have higher training motivation
C) they tend to have higher anxiety about training
D) they tend to make a weaker link between effort and training

E) B) and C)
F) All of the above

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List and briefly describe the five general categories of learning outcomes identified by Gagné. Provide an example of each.

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The five categories are
(1) verbal infor...

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The textbook identifies several reasons that informal learning is becoming more prevalent in organizations when compared to formal learning. Which of the following is NOT a reason supported by the material in the textbook?


A) Organizations are finding time constraints impact their ability to deliver formal learning.
B) What is learned tends to be used on the job immediately when informal learning methods are used.
C) Informal learning has been found to deliver consistent learning outcomes.
D) Informal learning has a significant effect on performance.

E) A) and C)
F) A) and B)

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Why is the concept of informal learning receiving so much attention from managers?


A) because of the need to reduce expenditures in training and development
B) because of the speed of change and demographic realities
C) because of the level of attention the topic of informal learning has received from academics and management gurus
D) because it requires fewer resources and management attention

E) A) and D)
F) None of the above

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John Anderson's ACT theory describes learning as a process across three stages. Which of these stages is NOT part of the ACT theory?


A) declarative knowledge
B) knowledge compilation
C) adaptive knowledge
D) procedural knowledge

E) None of the above
F) B) and D)

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