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Exam 8: Listening: Receiving and Responding

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Question 31

True/False

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Empathizing with others requires agreeing with them.

A) True
B) False

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Question 32

Multiple Choice

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Much of the advice people offer on listening is __________.

A) too complicated
B) overly simplistic
C) based on dated research
D) difficult to understand

E) A) and C)
F) All of the above

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Question 33

Multiple Choice

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What is the term for attaching meaning to a message?

Pseudolisteners fail to look others in the eye or nod and smile because their minds are in another world.

Although we're capable of understanding speech at rates up to 600 words per minute, the average person speaks much more slowly-between __________ and __________ words per minute.

Defensive listeners tune out topics they would rather not deal with.

The stage of responding in the listening process involves __________.

Which response style restates in your own words the message you thought the speaker sent?

Identify 7 types of poor listening habits?

Your parents live in a hotspot for COVID 19 where case counts are surging, but they only listen to news that puts a positive spin on the pandemic. What kind of listening are they employing?

Which type of listening can be impractical when a deadline is fast approaching?

After listening carefully to your sister's account of how she was let go at work, you ask her how she feels. You are what kind of listener?

Syntactic rules, jargon, and message source are all factors significantly featured in which stage of listening?

Where does empathizing fall on the listening spectrum?

Identify 3 approaches to paraphrasing.

To achieve a high degree of listening fidelity, communicators must see eye to eye on the matter.

Pretending to listen while thinking about something else characterizes which type of listening?

Whereas hearing is a physiological process, attending is a psychological one that is part of the __________ stage of perception.

When a topic is sensitive and emotionally charged, it's best to keep your questions as open and neutral as possible.