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A functional organization works effectively for large, decentralized companies.

A) True
B) False

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Business decisions made in creating a marketing mix:


A) are made before a target market is identified.
B) are unchangeable once they are agreed upon by management.
C) are only as good as the organization's understanding of the needs of the target market.
D) usually take place when a strategic window is open.
E) must always be consistent with the firm's opportunities.

F) A) and E)
G) D) and E)

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A core competency is something a firm does extremely well sometimes so well that it gives the company an advantage over its competition.

A) True
B) False

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A competitive advantage exists when a:


A) firm matches a core competency to opportunities it has discovered in the marketplace.
B) firm does marketing better than its competitors.
C) combination of circumstances and timing allow a firm to reach an attractive target market.
D) firm observes a fit between the key requirements of a market and its own capabilities.
E) firm has a strong marketing plan.

F) C) and D)
G) B) and E)

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Internal marketing may involve market segmentation, product development, research, distribution, public relations, and sales promotion.

A) True
B) False

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Marketing planning and implementation are inextricably linked in successful businesses.

A) True
B) False

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An organization's goals focus on the ends or results that the firm seeks.

A) True
B) False

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A strategic window is:


A) the right combination of circumstances and timing that permit an organization to take action to reach a particular target market.
B) what determines the factors that are most important in making a market attractive or strong.
C) customers' requirements or desired benefits.
D) a temporary period of optimum fit between the key requirements of a market and the particular capabilities of a firm competing in that market.
E) the process that seeks information about events and relationships in a company's outside environment.

F) B) and E)
G) All of the above

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The strategic planning process begins with:


A) development of an organizational mission statement.
B) development of marketing strategy.
C) analysis of the marketing environment.
D) analysis of target markets.
E) development of a marketing plan.

F) B) and E)
G) A) and B)

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An organization's business goals should be derived from its ______


A) mission statement.
B) strategic plan.
C) strategic business plan.
D) marketing plan.
E) marketing strategy.

F) None of the above
G) A) and B)

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Discuss the creation of a marketing plan. What are the major components of a marketing plan?

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The process is based on the establishmen...

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Discuss the different ways of organizing the strategic business unit.

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Each strategic business unit (SBU) is a ...

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Marketing objectives should be stated in such a way that the degree of accomplishment can be measured accurately.

A) True
B) False

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A marketing unit can be organized according to functions, products, regions, or customers.

A) True
B) False

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Resource deployment and coordination of functional areas of business are determined by:


A) the mission statement.
B) corporate strategy.
C) business-unit strategy.
D) marketing strategy.
E) the marketing mix.

F) A) and C)
G) B) and D)

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A strategic business unit is not self-supporting in terms of sales, markets, production, and other resources.

A) True
B) False

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A strategic window results from the right combination of circumstances and timing, allowing a firm to take action to reach a particular target market.

A) True
B) False

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Marketing objectives state what is to be accomplished through marketing activities.

A) True
B) False

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Internal management refers to the coordination of internal exchanges between the organization and its employees to achieve successful external exchanges between the organization and its customers.

A) True
B) False

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Marketing mix decisions must have two characteristics: consistency and timeliness.

A) True
B) False

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