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The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.​

A) True
B) False

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_____ means that a project can be implemented in an acceptable time frame.


A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

E) None of the above
F) A) and D)

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Projects that provide the _____ are assigned the highest priority when setting priorities for systems requests.


A) greatest benefit, at the lowest cost, in the shortest period of time
B) greatest benefit, at the highest cost, in the shortest period of time
C) least benefit, at the lowest cost, in the longest period of time
D) least benefit, at the highest cost, in the longest period of time

E) A) and B)
F) A) and C)

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A

It is easier to assign dollar values to intangible benefits.

A) True
B) False

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A(n) _____ is not as flexible as a series of interviews, but it is less expensive, generally takes less time, and can involve a broad cross-section of people.​


A) fishbone
B) experiment
C) survey
D) research

E) B) and C)
F) A) and D)

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C

Most large companies rely on one person to evaluate systems requests instead of relying on a systems review committee.​

A) True
B) False

Correct Answer

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Matching Identify the letters of the choices that best match the sentences or definitions.​ -Its end product is a report to management.


A) ​Schedule feasibility
B) ​Electronic product code
C) ​Customer relationship management components
D) ​Systems development
E) ​Electronic proof of delivery
F) ​Systems request
G) ​Just-in-time
H) ​Preliminary investigation
I) Organization chart
J) Case for action

K) D) and I)
L) D) and E)

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When assessing schedule feasibility, a systems analyst must consider the interaction between time and costs.​

A) True
B) False

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A _____ is a summary of a project request and a specific recommendation.​


A) case for action
B) routine report
C) breakdown report
D) case for approval

E) A) and C)
F) None of the above

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_____ are internal factors that shape corporate IT choices.​


A) Technology
B) User requests
C) Strategic plan
D) Company finances

E) B) and C)
F) A) and B)

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B, C, D

_____ components can provide automated response to sales inquiries, online order processing, and inventory tracking.


A) Just-in-time (JIT)
B) Customer relationship management (CRM)
C) Automatic teller machine (ATM)
D) Total cost of ownership (TCO)

E) A) and B)
F) C) and D)

Correct Answer

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Economic activity has a negligible influence on corporate information management.​

A) True
B) False

Correct Answer

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The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.​


A) computer resources committee
B) data storage committee
C) system networking committee
D) topology identification committee

E) None of the above
F) A) and C)

Correct Answer

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Internal and external factors affect every business decision that a company makes, and IT systems are no exception.​

A) True
B) False

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A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.​

A) True
B) False

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_____ technology uses radio frequency identification (RFID) tags to identify and monitor the movement of each individual product, from a factory floor to the retail checkout counter.


A) EPC (Electronic product code)
B) EPOD (Electronic proof of delivery)
C) MCC (Magnetic character code)
D) RTPD (Real-time product delivery)

E) All of the above
F) B) and C)

Correct Answer

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Many companies implement _____ systems that integrate all customer-related events and transactions.​


A) CRM (Customer relationship management)
B) TCO (Total cost of ownership)
C) JIT (Just-in-time)
D) RFID (Radio frequency identification)

E) None of the above
F) All of the above

Correct Answer

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The _____, named after a nineteenth-century economist, is a widely used tool for visualizing issues that need attention and is drawn as a vertical bar graph.​


A) Pareto chart
B) Gantt chart
C) Scatter chart
D) XY chart

E) A) and B)
F) A) and C)

Correct Answer

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Of the measures of feasibility, questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____.​


A) schedule feasibility
B) technical feasibility
C) economic feasibility
D) ethical feasibility

E) A) and D)
F) A) and C)

Correct Answer

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Discuss in detail the six main reasons for systems requests, including examples where appropriate.​

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The six main reasons for systems request...

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