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At Fantastic Flavours, a large regional chain of candy stores, employees from marketing, design, production, and finance departments work in cross-functional groups to save time and money in the new product development process. From this description, it can be inferred that Fantastic Flavours uses a(n) _ approach.


A) simulated test market
B) controlled test market
C) sequential new product development
D) team-based new product development
E) intradepartmental new product development

F) B) and C)
G) A) and B)

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The Dairy Bar, a national soft-service ice cream retailer, buys cones from Cones & More. Cones & More is an important resource for marketplace information. They're considered a(n) source of new product ideas for the Dairy Bar.


A) internal
B) analytical
C) competitive
D) external
E) entrepreneurial

F) A) and B)
G) B) and D)

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Companies often sponsor employee 'hackathons' or encourage employees to develop new product ideas. When companies promote innovation from within its ranks (employees) they are really promoting intrapreneurship.

A) True
B) False

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The team-based new product development approach saves times and increases effectiveness because departments work closely together in _ _.


A) cross-functional teams
B) problem-solving teams
C) independent groups
D) self-managed groups
E) divisional teams

F) None of the above
G) B) and D)

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Safari Unlimited recently conducted national research to generate ideas for a new line of fatigues geared to women. The company uncovered a number of ideas about clothing and accessory preferences as well as important benefits such as built-in sunblock and durability. The Safari Unlimited product development team will most likely use next to arrive at a realistic number of products for the new fatigues line.


A) business analysis
B) concept development
C) idea screening
D) concept testing
E) crowdsourcing

F) D) and E)
G) A) and D)

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In which of the following cases is little or no test marketing most likely recommended for a new product?


A) when management is unsure of the marketing program for the product
B) when the risks associated with introducing the product are high
C) when management is unsure of the projected demand for the product
D) when the costs of developing and introducing the product are low
E) when the product requires a major investment

F) A) and B)
G) A) and C)

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Differentiate between styles, fashions, and fads. Illustrate your response with examples of each.

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A style is a basic and distinctive mode ...

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Which of the following is true of the product life cycle (PLC) ?


A) Product forms have longer life cycles than product classes.
B) The PLC concept can be applied to styles but not to fashions and fads.
C) It is generally difficult to forecast the sales level at each PLC stage.
D) All products pass through the stages of PLC in the same order.
E) All products generally go through all five stages of the PLC.

F) All of the above
G) C) and E)

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Electronics International has experienced a significant decline in sales for SweetTunes, its MP3 player, during the past two years. In response, the company has reduced its advertising and sales expenditures for SweetTunes In an attempt to improve short-run profits. Which term best describes Electronics International's strategy for SweetTunes?


A) sales outsourcing
B) marketing mix modification
C) product harvesting
D) industry repositioning
E) product modification

F) A) and E)
G) C) and D)

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Sleek Designs Inc. is producing its first eReader. The company is striving to overcome some of the issues communicated by customers about competitive products including screen glare and product bulkiness. Sleek Designs Inc. is using a approach in their new product development process.


A) customer-centred
B) team-based
C) systematic
D) sequential
E) supply/demand

F) None of the above
G) C) and D)

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Which of the following is true of the growth stage of the product life cycle?


A) Sales start climbing quickly.
B) Early adopters stop buying the product.
C) New competitors avoid the market.
D) Profits are nonexistent at this stage.
E) Prices tend to increase significantly.

F) B) and E)
G) A) and E)

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If a product passes both the concept test and the product test, the next step is most likely to be _.


A) marketing strategy development
B) test marketing
C) product development
D) business analysis
E) concept development

F) A) and B)
G) C) and D)

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Kallton is a multinational communications and information technology corporation. Its principal products are mobile telephones and tablets. It recently announced on its website that customers can suggest ideas for its upcoming product model. Contributors of short-listed ideas will be adequately rewarded. In this case, Kallton is using _ to generate new product ideas.


A) business analysis
B) marketing strategy development
C) concept development
D) test marketing
E) crowdsourcing

F) A) and B)
G) A) and E)

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Hollingsworth is a retail company that is planning to release a new line of luxury personal care products. Its managers are now reviewing the sales history of similar products and conducting marketing surveys to estimate minimum and maximum sales for the product. In which of the following stages of the new product development process is the product?


A) test marketing
B) marketing strategy development
C) concept testing
D) business analysis
E) idea screening

F) None of the above
G) All of the above

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During the decline stage of the product life cycle, product sales may plunge to zero, or they may drop to a low level where they continue for many years.

A) True
B) False

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In which stage of the product life cycle will promotional expenditures be significantly high in an attempt to create consumer awareness of a product and its features?


A) adoption
B) growth
C) maturity
D) product development
E) introduction

F) D) and E)
G) None of the above

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During concept testing, a product is evaluated by management without any input from external sources.

A) True
B) False

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Define commercialization. Explain the two important issues that a company must decide during this stage.

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Introducing a new product into a market ...

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When a company decides to go international with a product, it must first figure out what products and services to introduce and in which countries.

A) True
B) False

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The stage in which product ideas are presented to groups of target consumers physically or symbolically is referred to as _.


A) marketing strategy development
B) crowdsourcing
C) concept development
D) concept testing
E) test marketing

F) A) and C)
G) C) and D)

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