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After checking the expiration dates on supplies, ____.


A) store the supplies with the earliest expiration dates in the back
B) use supplies that are past the expiration date first
C) store the supplies with the latest expiration dates on the top shelves
D) store the supplies with the latest expiration dates in the back
E) alternate the use of supplies with the earliest and latest expiration dates

F) All of the above
G) C) and D)

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Using a computer equipped with a modem and communications software, you can perform several types of ________ transactions.

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It is helpful to classify supplies according to their importance to the practice. Typical categories include _______, incidental, and periodic supplies.

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When managing office supplies, being efficient involves producing the desired result with the least effort, ____, and waste.


A) expedience
B) management
C) expense
D) loss
E) frustration

F) All of the above
G) B) and C)

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When you have a question about software while you are using it, you can refer to the software manual or use online _______.

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A laser printer is ____.


A) inexpensive compared to other types of printers
B) capable of producing multiple copies with carbon paper
C) capable of producing high-quality output
D) slower than an ink-jet printer
E) rarely useful in a medical office

F) B) and C)
G) A) and E)

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To calculate the unit price of an item, ____.


A) divide the total purchase price by the number of items
B) subtract the number of items from the total purchase price
C) add the number of items to the total purchase price
D) multiply the purchase price by the total number of items
E) divide the number of items by the total purchase price

F) A) and B)
G) B) and C)

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The purpose of output devices is to ____.


A) store information for later retrieval
B) display or print information after it has been processed
C) convert printed matter into a format that can be read by the computer
D) transfer information from one computer to another
E) process information that has been input into the computer

F) A) and D)
G) C) and D)

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Medical assistants should constantly look for ways to reduce _______ within the medical practice without sacrificing quality.

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Using the bcc option when sending an e-mail message ____.


A) enables you to send the message to more people
B) makes the recipient scroll through the e-mail addresses of all other recipients before reading the message
C) prevents recipients from deleting the message
D) records a copy of the message on your hard drive
E) protects the privacy of other recipients of the message

F) A) and B)
G) A) and D)

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An efficient way to track inventory is to ____.


A) routinely order supplies every week
B) reorder supplies only when they are out
C) use color-coded removable adhesive flags on the inventory card
D) plan for one month and order no earlier than one month ahead
E) order each supply the same day it runs out

F) A) and B)
G) A) and C)

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Software programs used in a medical office such as word processing software, accounting and billing programs, and appointment scheduling programs are known as computer ______________.

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Comparison pricing, ordering, and establishing and maintaining relationships with vendors is the responsibility of the ____.


A) physician
B) nurse
C) medical assistant
D) accountant
E) physician assistant

F) A) and D)
G) B) and D)

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An effective way to prevent an unanticipated shortage of a supply item is to ____.


A) keep the same item in several different locations
B) request that workers finish one container before opening a new one
C) reorder the item when the last one is taken for use
D) educate the workers on how to make supplies last from one order to the next
E) reorder an item whenever someone requests it, without checking the inventory

F) A) and B)
G) None of the above

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Which of the following allows information to be taken from one digital source and copied over to a CD?


A) CD-ROM
B) Speech recognition technology
C) Telemedicine
D) CD-R technology
E) Monitor

F) B) and C)
G) C) and E)

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Clinical supplies should be stored using the rules of good housekeeping and _______.

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The supply _______ is generally 4% to 6% of a medical practice's annual gross income.

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What handheld device is commonly used by physicians and other healthcare professionals to look up reference material and medications and enter data that can be transferred into the patient's chart?


A) Subnotebook
B) Tablet
C) Laptop
D) PDA
E) Notebook

F) D) and E)
G) B) and C)

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When investigating a vendor, you should obtain information on pricing, quality, payment policies, and _______, or availability of products, delivery time and procedures, and damaged goods policy.

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The Federal Trade Commission ____.


A) encourages medical practices to purchase supplies from mail-order companies
B) regulates the quality of each individual item to be purchased
C) monitors purchases by telephone, fax, and online services to protect consumers
D) prevents outdated or date-expired items from being sold
E) requires vendors to fill orders within 10 days

F) All of the above
G) A) and E)

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