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A _____ is a Unified Modeling Language (UML) technique that visually represents the interaction between users and an information system.


A) surface flowchart
B) scatter diagram
C) use case diagram
D) user-based flowchart

E) A) and B)
F) A) and C)

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C

The main objective of a sample is to ensure that it represents the overall population accurately.

A) True
B) False

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To obtain answers to requirements questions,the analyst develops a _____ plan,which involves answers to five familiar questions: who,what,where,when,and how.


A) stratification
B) fact-finding
C) rapid application
D) sequencing

E) None of the above
F) B) and D)

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B

The _____ is a top-down representation of a process.


A) Unified Modeling Language (UML)
B) total cost of ownership (TCO)
C) functional decomposition diagram (FDD)
D) Rapid Economic Justification (REJ)

E) None of the above
F) A) and B)

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When preparing a representative sample from a list of 200 customers who complained about errors in their statements,a _____ might select every tenth customer for review.


A) systematic sample
B) stratified sample
C) random sample
D) comprehensive sample

E) All of the above
F) B) and C)

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Before publishing a form on the Internet or a company intranet,a systems analyst should protect it so users can change the layout or design but cannot fill it in.

A) True
B) False

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In a(n) _____ structure,which usually is based on interpersonal relationships,some people have more influence or knowledge than appears on an organization chart.


A) spontaneous
B) unstructured
C) informal
D) open-ended

E) All of the above
F) B) and C)

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In a sequence diagram,vertical arrows represent messages from one object to another.

A) True
B) False

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IT professionals recognize that successful systems must be user-oriented,and users need to be involved,formally or informally,at every stage of system development.

A) True
B) False

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There have been some rumblings within the firm that this development project is not necessary so John and others feel it is important to explain the reason for the project at the outset.Whose name goes next to this point on the agenda?


A) His own
B) Jennifer
C) Alex
D) Tom

E) All of the above
F) A) and D)

Correct Answer

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Due to the limited range of input and interaction among participants,few companies believe that a joint application development (JAD)group produces the best definition of a new system.

A) True
B) False

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In an interview,_____ limit or restrict the response.


A) open-ended questions
B) closed-ended questions
C) leading questions
D) objective questions

E) C) and D)
F) B) and C)

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Which is a non-functional requirement?


A) The system must provide logon security at the operating system level and at the application level.
B) Each input form must include date,time,product code,customer number,and quantity.
C) The system must be operational 7 days a week,365 days a year.
D) The website shall report online volume statistics every four hours and hourly during peak periods.

E) All of the above
F) A) and B)

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What process is concerned with demonstrating that the requirements define the system that the customer really wants?


A) hunting
B) gathering
C) representing
D) validation

E) A) and B)
F) A) and C)

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Creating a standard list of interview questions helps a systems analyst to keep on track and avoid unnecessary tangents.

A) True
B) False

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True

As John develops the agenda,he wants to put the name of the appropriate person next to the agenda item.Whose name would he put next to the final task on the agenda,the task of documenting the results of the JAD session and preparing the report that will be sent to JAD team members?


A) Clark
B) Tom
C) Linda
D) His own

E) C) and D)
F) B) and D)

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A(n) _____ shows the timing of interactions between objects as they occur.


A) timing diagram
B) class diagram
C) orientation diagram
D) sequence diagram

E) A) and B)
F) A) and C)

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Microsoft OneNote is a type of _____ software.


A) productivity assistant
B) personal data management
C) information management
D) personal digital assistant

E) A) and B)
F) A) and C)

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Supporters of neutral locations for interviews believe that it _____.


A) makes the interviewee feel comfortable during the meeting
B) gives the interviewee easy access to supporting material that might be needed
C) keeps interruptions to a minimum so people can concentrate fully
D) gives the interviewee an opportunity to take calls during the interview

E) A) and B)
F) A) and C)

Correct Answer

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Compared with traditional methods,the entire rapid application development (RAD)process is expanded and,as a result,the new system is built,delivered,and placed in operation much later.

A) True
B) False

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