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Exam 9: Understanding Work Teams

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Question 21

Multiple Choice

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A group differs from a work team due to a few different dimensions.Which dimension deals with 'individual' versus 'individual and mutual'?

A) goal
B) synergy
C) accountability
D) skills

E) B) and D)
F) B) and C)

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Question 22

Multiple Choice

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________ teams allow people to collaborate online.

A) Cross-functional
B) Self-managed
C) Virtual
D) Problem-solving

E) A) and D)
F) None of the above

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Question 23

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Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. Joan has created a team of seven employees from the accounts payable department who meet for three hours a week to discuss ways of improving quality,efficiency and the work environment.This is an example of a ________ team.

Successful teams translate their ________ into specific,measurable and realistic performance goals.

Discuss the difference between a work group and a work team.

Jeffrey is the plant manager of a manufacturing facility.The plant has been experiencing a number of problems and Jeffrey has been directed to solve these issues.Teams are currently used to manufacture products.One big concern is the low quality of the manufactured products. How would you determine the pros and cons of continuing the team strategy?

A group differs from a work team due to a few different dimensions.Which dimension deals with 'share information' versus 'collective performance'?

Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. Joan has decided to create a team of 11 employees from accounts receivable,give them the responsibility of their former supervisor (including scheduling of work and evaluating each other's performance) and eliminate the former supervisor's position.This is an example of a ________ team.

People who overcome obstacles are called:

What can management do to ensure effective virtual teams?

In which of the following situations is individual work preferable to teamwork?

Which of the following are options suggested for trying to turn individuals into team players?

Kate works in an industry that is highly competitive.Her organisation recently restructured itself to compete more effectively and efficiently. Kate's organisation likely uses teams because:

What are some of the cautions to be aware of when using teams?

While most types of teams do their work face to face,________ teams use computer technology.

What are the benefits and drawbacks of a virtual team?

Which is NOT one of the most common types of teams?

In multi-team systems,there is:

Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. As Joan's employees are located in Europe,Asia and North America,she has decided to use computer technology to tie her employees together in order to achieve a common goal.This is an example of a ________ team.

The role of the supervisor becomes even more important in the case of self-managed work teams.